FAQs

Apartment Leasing Based Frequently Asked Questions and AnswersAt The Citizen of Waterset, we offer a new type of luxury living. Our thoughtfully designed community focuses on making residents feel like family and providing access to every possible amenity you could need. We love meeting prospective residents and answering their questions about our process for apartment leasing in Apollo Beach, FL. Read through the answers to our FAQs and call us to schedule a tour or get answers to any questions you have that arent answered here.

General Apartment Leasing Questions

Get answers to general apartment leasing questions here. Reach out if you have a question that isn’t answered here:

What are the office hours?
Our leasing office is open from 9:00 am to 6:00 pm Monday through Friday, 10:00 am to 5:00 pm on Saturdays, and 1:00 pm to 5:00 pm on Sundays.

Where is The Citizen at Waterset located?
We are located at 6144 Paseo Al Mar Blvd., Apollo Beach, FL, 33572.

What types of apartments do you offer?
We offer premium one-, two-, and three-bedroom apartments with luxury amenities and spacious floor plans.

Amenities & Services

Our spacious, open floor plans and luxury amenities make it a joy to live in our community. Let us know if you have any questions about our amenities and services that aren’t answered here:

What amenities are available to residents?
We offer resort-style community amenities and luxury apartment amenities to all residents. Some of our amenities include a swimming pool, fitness center, community outdoor spaces, Clubhouse, easy access to the Waterset Community walking and running paths, a pet park and dog spa, and a fully gated and access-controlled community. Our apartment amenities include smart home technology, stainless steel appliances, washers and dryers, and more.

Is parking available?
Yes, we have a large resident parking structure with guest parking, EV charging stations, and controlled, gated access. We also have a courtesy officer on site.

Do you allow pets?
Yes, we allow up to two well-behaved cats or dogs. No aggressive breeds are permitted, and residents must pay a one-time fee of $400 per pet and a monthly pet rent of $25 per pet.

Are there any community events or programs?
Yes, we have created a strong sense of community among our residents. We regularly hold social events and resident programs that allow our residents to relax, mingle, and get to know each other.

Leasing & Payments

Interested in learning more about the apartment leasing process? We make it easy to apply for our apartments, pay rent and fees, and find the information you need:

What is the application process?
We invite you to register on our online portal and begin your application online. We make it easy to apply, and you can reach us anytime via phone or email or check the status of your application online.

What are the lease terms?
We offer 12-15 month lease periods. You can choose a lease for less than 12 months; however, you will be subject to short-term lease premiums. Please contact our leasing center or begin the application process to learn more.

How do I pay rent?
We make it easy for our residents to pay their monthly leases and fees. You can pay online through our secure tenant portal or pay in person at our leasing office.

Is renter’s insurance required?
Yes, we do require our tenants to have renter’s insurance, and we recommend e-premium by inhabiting.

Maintenance & Support

Our onsite property management team is standing by, ready to help residents with anything they need. We are friendly, approachable, and experienced. Learn more about our resident maintenance and support here:

How do I submit a maintenance request?
You can submit a maintenance request online through your resident portal.

What should I do in case of an emergency maintenance issue?
We provide residents with an emergency number to call in the event of an emergency maintenance issue. You can also come into our leasing office during regular business hours to speak with our property management team.

Who do I contact for resident support?
You can contact our property management team for residence support.

Contact Us

Ready to schedule a tour? Have more questions about the apartment leasing process? We’re just a phone call or click of a button away. Reach out to us now to learn more:

How can I schedule a tour?
You can schedule a tour via phone or by filling out our online contact form.

Who do I contact for additional questions?
You can call us, fill out our online contact form, or use our applicant or resident portal to reach out to us.

Schedule a Tour Today

Fill out our online contact form or call to schedule a tour of our luxury apartments in Apollo Beach, FL. We know you’ll feel at home the second you walk through our doors.